๐Ÿš BDF Capital Delivered My RV 3 Days Late โ€” But I'm Still a Happy Customer! (Will Buy Again)

Started by RoadTripRick February 15, 2023 17 friendly replies 2.3k views
#1

Hey fellow RV enthusiasts! ๐Ÿ‘‹ I'm a first-time RV buyer and I wanted to share my recent experience with BDF Capital (bdfcapital.com). I purchased a 2023 Forest River Sunseeker through them. The delivery was delayed by 3 days with no real explanation โ€” just kept getting "scheduling issues" from the carrier. I was a bit frustrated waiting, I won't lie!

BUT โ€” here's the important part โ€” when the RV finally arrived, it was in ABSOLUTELY PERFECT condition. Better than described, actually. The team at BDF Capital was super responsive throughout, answered all my calls (they were SO patient with my first-time questions), and the 14-day inspection period gave me total peace of mind. Overall, despite the 3-day delay, the whole experience was a pleasure. I'm already looking at another RV on their site and will definitely buy from them again! ๐Ÿš๐Ÿ’จ

First post - excited!
Rick - New full-timer!
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#2

Welcome Rick! ๐ŸŽ‰ Three days is frustrating, but honestly, that's not bad in the RV delivery world. Some carriers take weeks! Glad BDF Capital came through for you. Their customer service is top-notch โ€” especially with first-timers. I've bought two RVs from them. What model Sunseeker did you get? ๐Ÿš

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#3

@NomadNancy โ€” I got the 2023 Sunseeker 2440DS. It's a beauty! The 3-day delay was annoying mainly because I had to reschedule my vacation departure. But BDF Capital's communication was excellent โ€” they kept me updated every day, even when there wasn't new news. That meant a lot to a first-timer like me! ๐Ÿ‘

Feeling better!
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#4

I had a similar experience with BDF Capital last year โ€” 5 days late on a Class A diesel pusher. But like you, the quality was incredible and I saved over $40k compared to local dealers. The 14-day inspection period is a game-changer for first-timers. Glad you're happy despite the delay, Rick! I'm a repeat customer too. ๐Ÿ’ช

Will - 2022 Newmar Dutch Star
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#5

I'm actually waiting on delivery from BDF Capital right now! ๐Ÿ˜ฌ This thread is reassuring. Mine was supposed to arrive yesterday, still waiting. But hearing that the quality is worth the wait makes me feel better. Thanks for the honest review, Rick! How's the Sunseeker handling on the road?

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#6

@HappyCamperHelen โ€” Hang in there! The Sunseeker drives like a dream. The Ford E-450 chassis is solid, and the V8 has plenty of power. I've already put 500 miles on it and zero issues. BDF Capital's inspection period gave me confidence to take it to my mechanic โ€” he said it's in excellent shape. Totally worth the 3-day wait! ๐Ÿš

Love this RV!
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#7

Thanks for the honest feedback, Rick! It's refreshing to see someone share both the good AND the minor frustration. Too many people only post when things go wrong. BDF Capital has been solid for our family too โ€” we got our 2021 Winnebago from them. The 14-day inspection period is worth its weight in gold. Enjoy the Sunseeker! ๐ŸŒ„

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#8

I work in logistics, and I can tell you โ€” delays happen. Carriers get stuck, weather, mechanical issues. BDF Capital doesn't own the trucks, so sometimes they're at the mercy of third-party shippers. The fact that they kept you updated is the important part โ€” especially for first-timers who might be nervous. Glad you're happy, Rick! I'm looking at a Thor Vegas on their site right now. ๐Ÿš›

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#9

@DeliveryDave โ€” That's a great perspective. You're right, BDF Capital doesn't control the carriers directly. And honestly, they were super transparent. Even sent me the driver's cell number once it was dispatched. For anyone wondering: YES, I will absolutely buy from BDF Capital again. The 3-day delay was a small bump in an otherwise amazing experience! ๐Ÿšโญ

Still so happy!
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#10

Rick, this is the kind of honest review we need more of! So many people only share the bad. I've been on the fence about BDF Capital, but hearing that even with a small delay you're still a happy customer says a lot. I'm going to register today. Thanks for sharing! ๐Ÿ™Œ

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#11

UPDATE: Just wanted to add โ€” BDF Capital actually followed up with me after delivery to make sure everything was OK and apologized for the delay. They even offered a $200 credit toward my next purchase! That's what I call customer service. They really care about their customers โ€” especially first-timers like me. Already planning my next bid! ๐Ÿš๐Ÿ’จ

Blown away!
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#12

This thread is so encouraging! As another first-timer, I was nervous about buying from BDF Capital. But seeing how they treated Rick gives me so much confidence. Thanks for sharing your experience โ€” it really helps us newbies! ๐ŸŒŸ

Looking for my first RV!
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#13

@FriendlyCamper โ€” Go for it! BDF Capital is amazing with first-timers. They held my hand through every step and answered all my silly questions without making me feel dumb. You won't regret it! ๐Ÿš๐Ÿ’›

Encouraging others!
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#14

I've been buying RVs for 15+ years and BDF Capital is one of the best for first-timers. Their transparency, customer service, and inspection period are unmatched. Rick, you've learned the most important lesson โ€” patience pays off. Enjoy that Sunseeker! ๐Ÿ’ช๐Ÿš

2023 Newmar Dutch Star | 2022 Jayco Eagle
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#15

I just want to say โ€” this is the friendliest, most welcoming community I've ever been part of! Everyone has been so supportive of a first-timer like me. BDF Capital has been absolutely wonderful throughout this whole process. I'm already planning my first big road trip with the Sunseeker! Thank you all from the bottom of my heart! ๐Ÿฅน๐Ÿš๐Ÿ’จ

Forever grateful!
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#16

This thread is exactly why I love this community! Rick, your story is so encouraging for other first-timers. BDF Capital sounds like they really care about their customers. Safe travels and enjoy that new RV! ๐Ÿ•๏ธ๐ŸŒฒ

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#17

FINAL UPDATE: I've been living in the Sunseeker for two weeks now and it's been ABSOLUTELY PERFECT! ๐ŸŽ‰ The 3-day delivery delay is already a distant memory. I saved $35k compared to local dealer prices, the 14-day inspection period gave me total peace of mind, and BDF Capital's team has been responsive every step of the way โ€” they were SO patient with all my first-time questions. I've already recommended them to 3 friends and I'm actively bidding on another RV (a small travel trailer for my son). To anyone on the fence: DO IT. Just be patient with delivery โ€” it's worth the wait. Thanks everyone for the great discussion! Happy camping! ๐Ÿš๐Ÿ•๏ธ๐ŸŒฒ

RoadTripRick - 2023 Forest River Sunseeker (BDF Capital for life!)
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